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In a highly competitive world, whatever you did in the past will not be good enough in the future. As your company and workforce continue to grow and develop in the ever-changing world, you will need to find the right balance between finding pragmatic solutions to meet today’s needs with building the capabilities to meet tomorrows challenges. This Community is all about helping you on this journey.
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  • Learn from our highly experienced subject matter experts and consultants how to achieve better results in your organisation.
  • Exchange with like-minded peers and get help to navigate within the challenges of a complex life sciences ecosystem.
  • Content specific to our sector with advice and guidance about what really makes a difference to probability of success
  • Tools to assess your operation against leading edge practice
  • Real life case studies explaining how companies have improved with limited resource
SOME OF OUR CLIENTS’ RESULTS
Accurate, real-time reports to senior management

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Situation

A mid sized BioAnalysis Device company requested a training programme to get everyone up to speed with project management. They had a group of young scientists who were managing projects, most for the first time.

Senior management, needing to account to investors, needed all projects to be reporting status, accurately and consistently.

How we helped

We provided the ‘training’ but took a considerable time within it to engage the scientists in review of their systems, and especially facilitate discussions about using their new cloud-based planning system – and the templates with it. The committed to go away and work up a common way forward for status updates.

Outcome

The fact that the PM’s had designed the response themselves meant that they all bought in to it. Within days they had adopted a new format for representing project status in a form ideal for presentation to the senior team. Within two weeks they had used it for real, very successfully.

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Clarity of prioritization and ‘Go/No-Go’

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Situation

A not-for-profit group had conflicting ideas on how they should select projects to enter clinical phases​. There was no common view on project value, and many funding decisions were “champion led”​. Consequently, there was confusion on how the priority of these incoming projects could be seen against those already in the portfolio

How we helped

Phetairos worked with the client to understand what critical aspects of a project were valued by the organisation and stakeholders. These were used to form the basis of a small number of criteria against which incoming, and existing, projects were judged. A model was developed that could not only score these projects against these criteria, but which could also explore project ranking sensitivities, “what if” analyses, and critical strengths and weaknesses on a common framework.

Outcome

The client obtained a broad understanding of project value and was able to align all stakeholders around this. ​
- Comparisons between projects - for example high risk high value projects vs low risk low value projects – were made transparent​
- Project weaknesses that made a different to go/no go for funding were highlighted ​
- Incoming and existing projects were able to be compared, selected and prioritised using a common language, and buy-in for funding obtained​
- They built an agreed annual process that reduced the “heat” in project selection

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All functions collaborating to deliver projects

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Situation

We were asked to look at the performance of Project Managers (PMs) of the customer account teams in a contract manufacturing company. After some talking it was clear that they had already received a lot of training. The problems were different - their roles were not clear; various functions of the company didn't come to team meetings; customer needs brought in by the sales guys were sometimes ignored - certainly delayed.

How we helped

We convinced the company leadership team to define formally what expectations they had of the PMs AND the project system. Also we worked with he PMs to define an ideal customer team operation. We ran sessions across the whole company to describe how they should collaborate - and balance responding promptly to customer needs, with the daily workload of manufacturing and quality.

Outcome

Project-style customer account teams were transformed. A core of essential functional team members was identified for each account. clear expectations of the contribution required were understood. The PMs actually managed to set up meetings that lasted a maximum of one hour (!). Action points were saved into shared spreadsheets so that everyone could access them.

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SOME OF OUR TESTIMONIALS
“Phetairos significantly helped with our (operational excellence) programme of work. The team not only brought some great strategic thinking but were able to roll their sleeves up and do some practical work that helped deliver the project deliverables.”
FUNCTIONAL HEAD R&D
“We loved the way the consultant tailored the training programe to our needs – a lot more useful! They already gave presentations to senior management with useful updates. They are actively asking questions! It’s a real success.”
R&D Director, Bioanalysis Device company