Operational Excellence (OPEX)

A mid-sized pharmaceutical company was driving to reduce lead times from discovery to launch. The requirement was to understand where the bottlenecks and slow moving processes were and what current improvements could be made.

CASE STUDY 1

SITUATION
A mid-sized pharmaceutical company was driving to reduce lead times from discovery to launch. The requirement was to understand where the bottlenecks and slow moving processes were and what current improvements could be made.
SERVICE
Through a combination of structured interviews and workshops with stakeholders across R&D, a top level value chain was mapped, and digitally recorded, from Discovery to Launch.
Current metrics, timelines, bottlenecks, slow processes and major changes were mapped. A level 2 process map identified the phase specific accountabilities, metrics and issues. On-going company-initiated change initiatives were analysed and relationships identified; the plans co-ordinated were put in place to ensure maximum synergy between initiatives.
RESULT
On presentation to the R&D board, the digital value chain and linked level 2 processes, issues and projects were enthusiastically endorsed. The Improvement projects portfolio was reviewed and the prioritised and targeted projects were implemented, resulting in a coordinated approach with improved performance.